Comments and feedback received:
We would like so say a special thanks to all our customers who have taken the time to phone, email or leave us the feedback which we are sharing here.
It is great to hear what you think about the products and our service and it encourages us to keep improving and trying as hard as we can. Please don't stop. We would also really like to publish and share your own reveiws and comments on the instruments or products that you have bought so don't be shy, tell us what you think and we will start up a reviews section.
Anyway, here are just some of the comments and feedback we have received (most recent first):
- Great service, great communication and a great product. – RU – Traveler Ultra Light – September 2010 - UK
- Very good. Delivery was speedy and the product has lived up to expectation. – PP – Pignose Guitar - Aug 2010 - UK
- Elegir GOOGLE y PLAY AWAY GUITARS para realizar una transaccion, fue una opcion segura y una respuesta absolutamente rapida y profesional. Colmo positivamente mi expectativa. – IS – Sinsonido – Aug 2010 - USA
- Just to let you know that the bass arrived safe and well and my first impressions are very good. The decision to buy the fretless was the right one. I used the bass last night to practice some songs for the band and it certainly provided me with a new challenge i.e. making sure my fingers fretted each note accurately!(-: Thanks again for the superb service. – MD – Basstar – Aug 2010 - GERMANY
- My wife recently purchased an Ultra Light electric guitar for my 40th Birthday. I am contacting you to let you know that I am extremely pleased with it. It is all the things you expect, namely very light and compact, making taking it away from home easy. However, it plays extremely well. The action is excellent and the guitar feels like a top end electric guitar when playing. This I have to say took me by suprise. I recently purchased a 360 Rickenbacker and the action on this guitar is comparable. The Ultra Light title therefore only tells half the story; it is also a brilliant electric guitar. Many thanks. – RL – Traveler Ultra Light – Aug 2010 - UK
- Very prompt and pleasant personal note included on comps slip. For me service could not have been improved. – JS – Ministar Basstar – Aug 2010 - UK
- I have received the songbird this morning, what a guitar! Will be able
to test its "soudless" capabilities almost right away, as I am at
work ... Productivity dropped 100% for the rest of the day! – TS – Songbird – August 2010 - FRANCE
- Absolutely no bother. Would deffo buy from these boys again. – RL – Hofner Shorty – August 2010 - UK
- Many thanks for dispatching my guitar so quickly and for the extra bits and pieces you sent with it. I am very pleased with it and am very grateful for how helpful you have been. – MJ – Traveler Pro – July 2010 – UK
- Thanks for the great service. I will be sure to recommend you. – AT – Sinsonido & Spider Amp – July 2010 - UK
- Thanks for the excellent service in getting me this nifty piece of kit, the pignose is excellent! – DT – Pignose Guitar – July 2010 - UK
- Excellent trader - fast and smooth service! – JS – Traveler EG1 – July 2010 - UK
- Arrived today - as promised - many thanks. Wonderful guitar - well done on the excellent service. – MP – Sinsonido – July 2010 - UK
- Recently ordered & received item in less than a week... all the way from East Sussex to the US East Coast, no less! Great service from this company also. There was a small technical mishap by Google Shopping in calculating the proper shipping cost (was no selection for US shipping in their pull-down menu), but that was rectified quickly (via email notification) by the staff at Play Away Guitars. A simple follow-up request later & all was taken care of. Item was shipped well & received with no problems or damage. Great combo deal of the upright kit with the purchase of the instrument too! I couldn't find that anywhere else. I highly recommend this company to anyone in need of an international order. Much thanks to Patrick and all at Play Away Guitars! - RM - Ministar Basstar F & Upright Kit - July 2010 - US
- Topp service! Ekstremt rask shipping! Bra info! – FR – MicroStar – June 2010 - NORWAY
- Thanks again for a very enjoyable purchasing experience. It's fantastic to find a specialist in travel guitars where you see everything in one place and can try all the different models if needed, coupled with your deep knowledge of all the products and your patients....I got the right guitar for me....I am a very happy camper...Happy for you to quote me on your website.... – RG – TheBONE TheWESTERN – June 2010 - UK
- I am very happy with my new guitar, and really appreciate all the time you spent with me on Saturday - it went so fast! I met up with a few guitar players on the Sunday, and they had a go too, and were amazed at its design, and very impressed with the sound! Thanks the whole experience has been fantastic! – SJM – Aria Sinsonido – June 2010 - UK
- Got the EG-1 on Friday. It is a clever piece of a guitar - great. Many thanks. – JS – Traveler EG1 – June 2010 - UK
- Best piece of music technology i have purchased... This guitar is absolutely amazing. I have top quality Sennheiser headphones which make everything including this sound great. Cheap headphones don’t cut it on this thing. I am getting used to playing it as the balance is a little strange and you can’t slap it but I absolutely love it. It also sounds just amazing through an acoustic amp. So clean and tight. I am absolutely stoked with this guitar... Thanks heaps Patrick. Great service, info and experience... – MA – TheBONE TheWESTERN - June 2010 – HONG KONG
- Hi guys, Just a quick (late) note to say how chuffed I am with the Traveller Speedster I bought from you a couple of months ago! It's been a great guitar for passing the time and learning when stuck in hotels while working away. I even tend to reach for it a lot of the time when at home over my Ibanez JS100! I have to say thanks again to Patrick, who was most helpful when I rang to make enquiries and place my order- old fashioned customer service with very competitive pricing! You were right too, I was still surprised at how compact and light the Speedster really was when it arrived! Thanks again. - SN – Traveler Speedster – June 2010 – UK
- This is a quick email to thank the staff at Playaway guitars who gave me a first class level of customer service during my recent purchase of a Traveller EG1 Vintage Gold. The information and advice on my first phone call to Playaway was nothing short of superb. I know lots about guitars, but little about travel guitars and Playaway were able to answer all my questions in a professional, friendly and informative manner.
The guitar turned up on the delivery day stated and it came out of the box in perfect condition. It needed a slight bit of tuning as the strings had some stretch left in them but once done the set up of the Vintage gold was pretty much perfect. Intonation wise it was spot on. Hard to fault this little guitar, it certainly is very striking looking and the neck is faultless. All in all a great experience and I would have no hesitation recommending Playaway guitars. I dare not visit the store, the credit card would be hammered! One again many thanks and all the best for the future. – JB – Traveler EG1 – June 2010 - UK
- Received guitar this morning – plays great just as you said! Many thanks for sorting this so quickly. – BB – TheBONE TheBASS – June 2010 – UK
- Soloette received safely this morning - what a lovely guitar - thank-you - have been playing it all evening! I've enjoyed buying from you and wish that I could find a non-travel guitar retailer with a similar approach. AT – June 2010 – SoloEtte - UK
- Got the guitar and its perfect, thank you again for your great service, will racomend your store with fellow guitarists for sure... - MS - Sinsonido - May 2010 - MALTA
- Just a quick email to say how happy I am with my brand new Lunchbox. This little amp rocks! None of that wasps in a jar effect that you often get with smaller amps. It's a fantastic piece of kit - many thanks for stocking it and for selling them at a fair price in comparison with the dollar cost. I was pleasantly surprised by how well this amp pumps out sound. Clean is great and there is a good crunch. I did turn it up to 11 a couple of times and it is plenty loud. I like the way that the manual cautions you about using a popper stopper or windshield when miking it up. Like you said, the bag is a must for carrying it around. I'll be back for the carry case and probably the extra cabinet shortly. Fantastic, fantastic, fantastic :] – MW – ZT Lunchbox Amp – May 2010 – UK
- Just to let you know I have just received the Travel Guitar. Looks brill. Just what I wanted. Many Thanks for all your help, advise and the extra strap/cables. I look forward to a long relationship with my ultra light. – SS – Traveler Ultra Light – May 2010 – UK
- J'ai bien reçu la basse, je te félicite pour l'emballage de l'instrument, je suis très content de l'avoir commandé chez toi, tu es quelqu'un de très sérieux et très commerciale, je te ferai une très bonne publicité.
Encore merci pour ton professionnalisme.
J'espères à bientôt. - AL - Sinsonido Bass - April 2010 - FRANCE
- Great Shop. Recomended. - MS - Ministar Basstar - April 2010 - UK
- Great !! Simply. Very gentle and fast. It has been a pleasure. - AA - Ministar Basstar & Bass Amp - April 2010 - ITALY
- Just had to email you and tell you how fantastic my new "Speedster" Guitar is. I just can’t put it down. I have been playing it all day and haven't been able to get on with any work. It’s just perfect for my needs and no doubt it will go with me everywhere. Thanks also for all your help and courtesy shown to me when I visited your showroom yesterday. I will certainly be recommending your company and will pop in to see you for that coffee you promised me when next passing. – AV - Speedster - APRIL 2010 - UK
- I just want to say "thanks very much!" You are the only one replied me from the several guitar sellers, I was happy to find that everything is in time, everything is good, I am absolutelly happy to get the guitar now.
I was very surprised to find another strings and spare battery thanks very much again. I wish you all the best and appritiate you job done. - KS - Traveler Escape - APRIL 2010 - RUSSIA
- Brilliant! Thanks so much. After struggling to unwrap it all :-) (you must use miles of tape!) have been playing for the last 1 1/2 hrs. Great, and my wife approves as well what more could one ask for. – JT – Sinsonido & Spider Amp – APRIL 2010 - UK
- Always helpful and easy to deal with. – MD - Ministar Basstar - APRIL 2010 - IRELAND
- It's an attractive and innovative guitar and I'm not letting it out of my sight. I am very glad I bought it, and impressed with the speed of delivery. – DP – Sinsonido – MARCH 2010 - CYPRUS
- I was amazed by the immediate service, the flawless packaging and the polite correspondence with the store. I receive my things in two(!) working days after my order... – MCT – Sinsonido – MARCH 2010 - GREECE
- Engagement + Knowledge = Excelent service. – PM - Ministar LeSTAR - March 2010 - SWEDEN
- Order process was fast and they dispatched a well packaged guitar within a couple of days of ordering. Will use again when I need another guitar. - ETM - Ministar CASTAR – March 2010 - UK
- I am very satisfided with the services I received from Play Away Guitars, and I am planing to buy more products in the future. – LB – March 2010 - Ministar JAZZStar - UK
- Good experiance, had to wait a while for item to come into stock but communication was good throughout.
Ministar Basstar 5 - MN – March 2010 – Basstar 5 - UK
- Very friendly and professional people. In my case the item bought was not what I excpected, so I sent it back and got a complete refund without any hassle. Giant thumbs up. – JV – Basstar 5F – March 2010 – BELGIUM
- Just a quick message to say that I received my Bone 300 yesterday and am amazed at the quality and technology. It feels and sounds wonderful. I am thrilled with it and looking forward to taking it away with me tomorrow and on all future trips. Thank you for the time you have given me with my decision. – JC – TheBONE TheSTAGE B300 – March 2010 - UK
- The guitar arrived at Lunch. You are really a master at wrapping up a
package as it took me awhile to get at the contents. Anyway, it is as
beautiful as you promised in terms of looks, ease of use and sound! Thanks again for all your help. – BS – SoloEtte Songbird – March 2010 – AUSTRIA
- Extremely pleased and thanks for a super quick and very efficient service. – JW – Ministar Testar – March 2010 – UK
- just got the guitar. 1000 thanks for your perfect service, it coul'nt be better. sorry, it could be better: if you had a store in vienna/austria ;0) – BS – (Ministar Castar) - Feb 2010 - AUSTRIA
- Received the guitar in perfect condition, thank you. Seems very well made considering the price and sounds really good through my AC30, nice jangly sc's and the HB has some balls. Thanks again. – TG – (Ministar Castar) Feb 2010 - UK
- It came in yesterday and I played for some hours at the hotel. Everything is fine and I’m happy with it. Thanks for the quick and smooth transaction. – MF – (Pignose PGG200) Feb 2010 - UK
- Just to let you know....i got my bass.....SWEET!!! Excellent service. Thanks. –PL- (Ministar Basstar) Feb 2010 - IRELAND
- Thanks for your exemplary service - it's a very minor sale, but you haven't treated it that way and I appreciate that. – LR – (Waves Stand) - Feb 2010 - UK
- At last, a guitar dealer, to use that modern cliche, that does what it
says on the tin! After a scary experience with a couple of other
suppliers, PlayAwayGuitars.com really delivered. These guys are friendly,
efficient and professional. I wish they sold all types of guitars and
accessories, I would use them all the time. But I ended up with the
Pignose guitar I have been looking for, a fabulous little guitar! Delivery
was very fast and I was given tracking information that worked! It was
really well packed and I even got a free gigbag! Don't think twice, I
would recommend this company to anyone! Thanks for your help. - LB - (Pignose Deluxe) Jan 2010 - UK
- I would have replied last night, but as you can imagine, I was lost in a world of my own for hours, with a smile on my face that would have had people backing away if they saw me. The Soloette really is the beautiful guitar you said it was, from the slim and smooth neck, down to the shapely body and... this is a guitar right? It feels great and is an absolute joy to play, even when my fingers cracked in time with the music. I really can't fault the Songbird, it's exactly what I was hoping for when I first saw it, and more. And so thanks for everything, this is one customer who couldn't be happier with his purchase. – MM – SoloEtte Songbird – Jan 2010 - UK
- fantastic customer service - i'd buy from here again in a second – NS – Ogre Amp – Jan 2010 - NEW ZEALAND
- Extremely prompt service! – DKP – (Warwick Premium Rockbag) – Jan 2010 - UK
- Fantastic service – HE – (Pignose Deluxe) – Dec 2009 - UK
- Just wanted to drop you a quick line to let you know how happy I am with the EG1 that you sent me. My upcoming big trip will be the acid test but I must say I am very impressed with the build quality, feel and sound of the guitar so far. The neck and board feel great and that uncovered humbucker sure is a lively one. The whole guitar really rings out acoustically, a sure sign it's well put together. I am going to change the strings this weekend (been putting if off) and will stick some fret doctor on the board and tinker with the action a touch but that's just me being pedantic - the guitar was set up very nicely straight out of the box. Also, your personal service was fantastic throughout, thanks for your time, patience and good humour! – BH – (Traveler EG1) Jan 2010 - UK
- This afternoon I have received the Guitar and the Amplifier. Everything is in perfect condition. Thanks again for your care and super service. – JK – (Sinsonido & Amp) Dec 2009 – The NETHERLANDS
- I'd just like to say a BIG "thank you" for your superb service and support. There are not many traders these days giving good old fashioned service - luckily I stumbled on you, offering just that! – SSP – (SoloEtte Parts) Dec 2009
- Guitar received all shipshape. Many thanks for your excellent service and excellent advice. – KV – (Sinsonido) Dec 2009
- Very fast delivery. Very happy. – CA – (Sinsonido & DVD) Dec 2009 - UK
- Quick delivery, competitive prices and reasonable postage – MN – (Warwick Rockbag) Dec 2009 - UK
- Just a brief ‘ Thank you ‘ for the truly excellent service I have received from you and your company. I haven’t had chance to unpack it yet, but the Traveler Speedster I ordered from you on Monday arrived this morning. It was a refreshing change to be able to talk to someone before purchasing, even more so to receive informed and friendly advice. Even the price was very competitive!! I will certainly recommend you highly to friends. Thank you again. – CD – (Traveler Speedster) - Dec 09- UK
- Yes, I got my guitar on Saturday! Everything is OK! Maybe I expected a little bit more acoustic sound (for music I am playing) but it is OK anyway! I like it very much! Thanks again for support! Regards! –UP- (Pignose) Dec 09- SLOVENIA
- Quick delivery, competitive prices and reasonable postage. –CM- Warwick GigBag – Dec 09 - UK
- Just to let you know I just got my guitar. Everything is ok. Very efficient service, thanks a lot. – AG – (Aria Sinsonido) Dec 09 – POLAND
- You have done a great job! Piggy arrived Tuesday! Was not at home. But i have it today. I tell all my friends about your little great store, hope they order some of your piggys instead of playing mine all the time. Now Piggy must rest until Xmas, its a gift from my wife (she owns one too). Now we have the blue, the sunburst, the red and the black. üumpf...we are normal people :-) Best regards and thank you! – HB - (Pignose) - Dec 09 – GERMANY
- Just received my Guitar. Unpacked it and started playing straight away. A bit of getting used to, however after about an hour it felt right and it sounds great. I can see myself taking it everywhere I go. Look out Tesco here I come! I will pop in, in the New Year with my friend who is interested in a bass. – AV – (Ministar Testar ) – Dec. 2009 - UK
- The SoloEtte arrived intact on Tuesday. My first impressions are favourable although the base strings are a little "twangy". That will not be a problem for me as I gradually habituate to that characteristic. Importantly, the SoloEtte provides the portability I require and, therefore, is just the job. Thank you for your rapid response to my order and helpful telephone discussion. – CE – (SoloEtte Classical) - Dec 09
- Verbazingwekkend goed!!! Hartelijk dank!! Amazing well, Thank you!!! – PJB – Nov 09 (Aria Sinsonido) - The Netherlands
- The guitar arrived today, its great! – MF – Nov 09 (Aria Sinsonido) - Germany
- Thanks for spending time with me. I love the SoloEtte. – MC – Nov 09 – SoloEtte
- Once again thanks for your help and excellent customer care. – MT – Nov 09 (Traveler Escape MKII) - UK
- The guitar is great. – AB – Nov 09 – (Aria Sinsonido) - UK
- My new instrument has pride of place next to my Ovation and the Traveler looks the business! - Each time I glance across at it, the big stupid grin breaks across my face. The difference in size is quite startling. Beautiful instrument. – MW – Oct 09 (Traveler EG1) - UK
- Thanks really appreciate your help - what a great service :-) - RN – Oct 09 (Traveler Pro)
- When I managed to get through the packaging I was delighted with what I found inside. It really is a lovely instrument. I've found the service your company has provided to be first rate. – PR – Oct 09 (Aria Sinsonido) - UK
- You can’t imagine how much I loved the equipment I bought yesterday. I have been trying to record thing on my computer, of course it is not professional but the quality will be better in the future. I would like to thank you again for all advices, equipment and warm welcome. It was a pleasure to meet you and you opened a new world to me. – BO – Oct 09 (Traveler Ultra Light Nylon) - UK
- I commend you on your thorough overseeing of the whole process from the initial order to the eventual delivery. I shall have no hesitation in recommending Play Away Guitars to other muso friends of mine should they be in the market for ultra-portable instruments. – GL – Oct 2009 (Ministar Basstar 5F) - AUSTRALIA
- Arrived today. Spot on. – JK – Oct 2009 (Used Traveler Ultra Light) - UK
- I have received the guitar and it is exactly what I hoped for. A pleasure doing business with you. – DB – October 2009 (Used Nylon strung guitar) - UK
- Bass arrived this morning - stunning service, lovely instrument, thanks. – ST – October 2009 (Ministar Basstar 4F) - UK
- Just a quick note to say I have received the guitar and it is fabulous. Plays beautifully. Many thanks. – GJ - Oct 2009 (Used US Traveler Guitar)
- Just a quick note to thank you for the excellent service. The Ministar Basstar F arrived yesterday afternoon, less than 24 hrs after ordering (!) and on first play is fantastic! I’d also like to thank you for your time on the phone the advice and information was all spot on – it was a pleasure to talk to someone who has a clear insight and enthusiasm for the products they sell. Again many thanks for your help – please let me know when the stand up kits are in! – RD – Sept 2009 (Ministar Basstar 4F & Ogre H/Phone Amp) - UK
- Just to say the guitar has just arrived safely. As you said the mark on the headstock does not affect the sound - in fact I think I with a bit of staining and some polish on it and it would hardly notice at all. It is just what I wanted and the price was within my budget. Excellent service by the way. – TC – Sept 2009 (Used Sinsonido)
- Many thanks, great fun. Looking forward to some travelling. – PN - Sept 2009 (Ministar Testar + Ogre Headphone Amp)
- Thanks for keeping me informed about the arrival of the iGTR. I got home today from a weekend away and had the package waiting for me. I've just opened the package but haven't tried it out yet. I'm really pleased with your service, it's so friendly and trustworthy, I'm full of praise for you and your business approach. Until next time. – TW – Sept 2009 (TheBONE + iGTR) - UK
- Thank you very much indeed for your help and advice regarding a 'travel' guitar for my partner. As I explained to you, my own knowledge about guitars is nonexistent. Your patience giving advice was much appreciated. He is delighted with the Sinsonido you recommended and the mini amp is brilliant too. The guitar has already sailed the south coast and travelled to France with us. I shall certainly recommend your service to anyone who asks. Best wishes – GM – September 2009 (Aria Sinsonido)
- I am writing to confirm that the SoloEtte arrived as promised. As you said it is a lovely looking instrument. The sound through the headphones is extraordinary- obviously electronic in source, very rich and detailed. As a classical player, that is no bad thing because every fret buzz or duff note seem to be emphasised. Thereby lies the way to improvement, because there is a tendency in classical players to be so intent on playing the right note from the music that imperfections in sound become secondary, I think. The Soloette makes them obvious. And it is such a joy to play....easy action, and it fits in the hands perfectly. Many thanks for your knowledgeable and painstaking advice. I have definitely selected the right instrument. I am away this weekend and the Soloette will be going with me for company. – SP – Sept 09 (SoloEtte Classical)
- Received the guitar on Friday as promised, great guitar - condition is fantastic for an ex-demo. And what a great little headphone amp, wasn't expecting something so small to sound quite that good. Many thanks again for getting this out to me as quickly as you did, and for such speedy responses to my questions. – PK – Sept 09 – (Ministar Castar + Ogre Headphone amp)
- Just wanted to say thank you for getting my guitar to me. It has arrived safely. What a beauty! I instantly see what you mean about customers opting for it as a 'first' although my 9lb Tanglewood Les Paul is looking very sorry for itself at the moment.
- Thank you once again for your advice, kind words and excellent service. I will certainly recommend you and your company in my travels with my guitar. – GR – August 2009 (Traveler EG1)
- Just a quick Email to say thanks for the great service! I ordered a Ministar Testar earlier in the month and I'm delighted with it - looking forward to practising on holiday now. Many thanks again. – AD – August 2009 - (Ministar Testar)
- Great; fair price, quick delivery, what more can I say! – NG – August 2009 (Warwick Rockbag)
- Colis bien arriver. Merci à vous ! Emballage très résistant et très bien fait. Et aussi, quel merveille que cette guitare, juste à ma taille puisque grand doigts, mais petites mains ; résultat, de grosses difficultés à attrapper le manche dans toute sa largeur et donc avec ce modèle (que j'avais rêver depuis longtemps) thank you Mr Rees)) plus de problème pour jouer sans se tordre le poignet. Thank you to Mr Rees for the link "playawaysguitars" and this wonderful guitar. – DB – August 2009 (Rees Rambler) - FRANCE
- Queries about content of web site answered very quickly. Delivery of quality guitar to the timescale quoted when ordered. My experience indicates that Play Away Guitars are very helpful to customers. – DEC – August 2009 (Traveler Escape) - UK
- The guitar arrived safely on Friday and I am very pleased with it. Thank you for your help and advice. – RDG – July 2009 (SoloEtte Classical) - UK
- Yes am definitely enjoying it i have to say and almost looking forward to the next trip away with work! GNC – July 2009 (Aria Sinsonido).
- Got the Escape today. Already loving it. Thanks for all your help. – MT – July 09 (Traveler Escape).
- I'm glad to say that the bass turned up yesterday afternoon in great condition. I haven't had a great deal of time to spend playing it yet but so far it seems to be exactly what I was after. Thanks again! – BC – July 2009 (Used Sinsonido Bass) – Ireland
- The guitar was waiting for me when I got into work, I reckon that’s less than 24 hour delivery! And what a cool little thing it is, can’t wait to get home and plug it in. Thanks again for your excellent service!
- Excellent service. I'd definitely recommend this company to anyone wanting to purchase guitars. - SVGP – July 2009 (Sinsonido AS690B bass).
- I just wanted to let you know that the guitar turned up around lunchtime, and is, of course, beautiful! I'm sure it will keep me amused for years! Thanks for all your help. – CC – July 2009 (SoloEtte Classical).
- Very impressed with the quality and playability. And I can hardly tell that it’s not new! All in all, very happy with the purchase. Many thanks – JM – July 2009 (Used Traveler Escape)
- All arrived okay, very pleased, thank you for your help and advice – PB – June 2009 (Traveler Speedster).
- Just wanted to let you know that the Pignose guitar arrived back safely and in excellent working order yesterday. Thank you very much for your excellent service - it is very much appreciated. - DC – June 09 (Pignose Deluxe)
- Kept well informed and prompt delivery - DA – June 2009 (Warwick Rockbag)
- Excellent service. Very pleasant to deal with and very quick delivery. – JC – June 2009 (Rees Rambler and Ministar Castar)
- I received the bass today, everything in good working order. It's a fine and fun instrument to play, and have a good sound too. Thank you for your commitment to push through the difficulties. – KG – May 2009 (Sinsonido Bass) - Norway
- I got the bass safe and sound, its just the job I wanted it for, many tanks again for your kind help. – ME – May 2009 (Ministar Basstar)
- Many thanks for your excellent service--the bag for my Pignose was just right--I had had trouble finding one the correct size--problem over. – RC – May 2009 (Warwick RB20500B)
- Great product - quick delivery - thanks. – BB – May 2009 (Ministar TESTAR)
- Je viens tout juste de recevoir la guitare … merci beaucoup d’avoir fait aussi vite pour me l’envoyer … elle était très bien emballée et elle est arrivée en parfait état … et cette guitare … elle est vraiment très bien! – GO – May 2009 (Traveler MKII Escape) - France
- Just received the MiniStar Guitar and Bass. Thank you for the speedy delivery. I've had a quick look over them and I am very impressed. The Castar is staying here at work (lunch times!), andthe Basstar is going home. Thanks you for your excellent and pleasant service.- BV – May 2009 (Ministar CASTAR & BASSTAR)
- Just to let you know the G3T has arrived, and all is ok. Just as I remember the last one, except this one is in a lot better condition. – IH – May 2009 (Used HOHNER G3T)
- Thank you so much for your excellent service. My husband is thrilled and very pleased with the latest addition to his guitar collection. – SB – May 2009 (Ministar TESTAR)
- The LESTAR arrived today – many, many thanks. It’s great! It played OK out the box and after a bit of a setup I think it’ll be perfect. Many thanks again for such an excellent, personal and speedy service. – JB – May 2009 (Ministar LeSTAR)
- I have received the bass Friday and all is right. Thank you for the service and the good product, which has only one sound but good. I love instrument, have many other basses but this minibass is really amazing, thank you. – RL – May 2009 (Ministar BASSTAR) - Italy
- The EG-1 is a really nice guitar. I'm glad I took your advice to try it. It's even better than the Escape that I already have. Thanks for all the help and the good service. - CW - April 09 (Traveler EG1 Mahogany).
- Wow! Just simply WOW!!!!! What amazing service and what an amazing bass - already got three orders for you. We're all sat here at school having a go. Arrived within 24 hours of order being placed. Outstanding guys just outstanding. - KW - April 2009 - Ministar BASSTAR F - UK
- I have received the Guitar and I am over the moon with it, it was well worth the wait, just need to be able to do it some justice now. Once again thank you for your thoroughly professional approach and service which was second to none. I will most certainly use your fantastic store and services again in the future. Best Regards – DC – Apr 2009 - Traveler Escape MKII - UK
- The guitar has arrived, it is fab and in a lovely carry case. Thank you. - SC – April 2009 – (Ministar LeStar)
- My guitar has been delivered, I can't wait to get home and unpack it. Parcelforce do the business, they always deliver unlike some. Anyway, thanks for your good service. - KL- Apr 2009 (Traveler PRO SERIES)
- Delighted with my new Pignose guitar, which arrived yesterday. Off camping this weekend, so a timely purchase! - AB - April 2009 (PIGNOSE DELUXE)
- Ministar arrived at 11am today, all in good working order, and sounds very good, especially through the mini-amp with headphones connected. Great little package, many thanks. - GL – April 09 (Ministar LeStar)
- Brilliant. Ordered at 7:30am before leaving for work. E-mail notification that order would dispatch later that day @ noon. E-mail saying it had dispatched @ 4:30PM. Arrived in good order the following day. Could not have gone better. - JTT – April 09 (Ministar LeSTAR)
- Thanks for your confidence in the guitar I've chosen. Thanks also for the personal touch it makes a massive amount of difference. - JB – March 09 (Traveler SPEEDSTER)
- Many thanks for the excellent Pignose guitar – proving to be lots of fun! - CG – March 09 (PIGNOSE PGG200)
- Thanks for your emails. The Ministar Testar guitar arrived yesterday, and my first impressions are extremely positive. It feels and sounds like a high quality product, and I found the `standing up' mode surprisingly comfortable. Cheers. - DH - March 09 (Ministar TeSTAR)
- Pleasure doing business with you. This was a positive experience for me, let me tell you, I've been searching the internet using Google shopping for days before I found your business. I was looking for a seller who has this guitar, and which will have both a good price and will look reliable at least on the computer screen. Your business doesn't come up on top, as it should and it wasn't until I was disappointed by a two companies that claimed to have it and didn't, that I extended my search not only to Google shopping, but rather googled the model's name that I found Play Away.- RL - March 09 (SINSONIDO AS100C).
- Fast delivery excellent customer back up service - AC - March 2009 (Ministar Lestar)
- I'm sorry I haven't got back to you sooner after buying the Traveler MKII, but haven't had much time to play it until recently! I just wanted to let you know how fantastic it is - it's just the right size and great sound. It has had many admirers as well, so you never know, you hopefully could get some more interest! I also wanted to thank you for your time in advising and also your great service - it was a pleasure buying from you and it's only a shame that I won't be needing another guitar in the near future!! - LB - March 2009 (Traveler Escape MKII)
- Muy buena. Buen trato y atención. - ADM - February 2009 (SINSONIDO AS100C - Spain)
- The guitar turned up this afternoon - it surpassed my expectations in terms of compactness and is a great instrument.
- Thanks for your prompt and helpful service. I have already shown it to a professional musician friend gave him one of your flyers, so who knows he may be in touch :-) - PM - February 09 (Traveler SPEEDSTER)
- Great service - phoned to check details - very fast and helpful. Love the lestar travel guitar too! - TC – February 09 (Ministar LeSTAR)
- The best service ever, it was a weekend when i purchased the guitar, i called them to state that I was flying out on holiday in the next few day. I would not have received my guitar on time. So they jumped in a car once the payment was made and drove it to me on the same day. From, SE all the way to Essex. Could not have asked for me.,... fantastic service. Thank you every one at P.A.G – TN – February 09 (Traveler ESCAPE MKII)
- Right now I am playing with a arch-top thick jazz sound, it's great :) Thanks again for your friendly business. Looking forward to meeting you again. - DW - January 2009 (Traveler ESCAPE MKII Steel)
- Just a quick note to say how pleased I am with the Ultra-Light Travel Guitar. Arrived next day and was virtually in tune! Great service and very helpful advice from team at PlayAwayGuitars. Well done! - RF - January 09 (Traveler ULTRA LIGHT)
- Arrived sometime this afternoon and it’s just what I need. Your packing and general service is excellent. Thanks for your prompt attention and supportive comments. – DH - January 09 (Sinsonido AS690B BASS)
- Just a quick e-mail to let you know how pleased I am with the Ministar I ordered yesterday and your excellent service. It arrived at work first thing this morning but I had to wait till lunchtime to have a good look. I spent about fifteen minutes adjusting the action and generally getting it set up to my liking, and I have to say, it plays like a dream. It's a stunning little guitar and the sound through the Ogre and headphones is excellent, far better than I had imagined. I know I'm going to have a lot of fun with this wherever I go. Many thanks for a great instrument and the friendly and fast service. – RL – January 09 (Ministar Testar)
- really really nice :) – JS – December 08 (Ministar CASTAR) – Rep of Ireland
- Just a short note to say thanks very much indeed, the Traveler MkII arrived here half an hour ago and having checked it over everything is perfect. Once again thank you very much for your excellent service. – RO – December 08 (Traveler Escape MKII Steel)
- Pleasure to deal with - happy to recommend. - M.C. - December 08 (Ministar Lestar)
- Lovely Bass. Dot markings in wrong place but fixed by a man I know - ST - December 08 (Ministar Basstar 5F)
- These guys really went out of their way to get everything right. Next Day delivery and personal service. Even helped me out when something went wrong (my own fault). Highly recommended :o) - MVKT - December 08 (Ministar Basstar)
- Excellent. Friendly, helpful service over the phone, fast delivery. All good and recommended. :-) - AJM - November 08 (Ministar Basstar)
- Five Stars - RS - November 08 (Ministar Castar - Ireland)
- Cannot praise this seller enough. I ordered a guitar late Saturday night and it arrived Tuesday morning first thing. So I then got straight back on to order the headphone amp and it arrived the next day. There was communication to check that I was happy with the guitar and amp. I felt that my order was personally dealt with even though I ordered on line. I have recommended to my mates who travel with work like me, to look at the site and get a Ministar Guitar for themselves. Big Thanks - SO - November 08 (Ministar Castar)
- Excellent, I purchased an original, rare 1980's Hofner Shorty from Play Away Guitars. Customer service and delivery were second to none, not to mention a really great, rare collectors guitar at a great price. I would definitely recommend Play Away Guitars! - KL - October 08 (Hofner Shorty)
- Great service. Thank you. - NA - October 08 (Ministar Castar)
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